Expeditions and returns
Shipping of your package
Packages are usually shipped within 2 days after receipt of payment. They are shipped via La Poste Colissimo in France and the World with a tracking number and delivered with signature. Packages can also be shipped via a "Pick-Up" shuttle for France, Belgium, the Netherlands, Luxembourg, Germany, United Kingdom, Spain and Portugal, and will be available in a relay package close to you that you choose on an interactive map.
The shipping costs are a contribution to the preparation and packaging costs and the actual shipping costs. These fees are calculated according to the total weight of the package. We recommend that you group all your items in one order. We can not combine two orders placed separately and shipping charges apply to each of them. Your package is shipped at your own risk, but always with insurance .
Boxes and ackaging are appropriate and your items are properly protected.
For deliveries abroad, customs fees, taxes of all kinds may be requested, which do not appear in the total price and which will be your responsibility.
For an eventual return I ask you to contact me before by email or by phone at 00 33 (0) 2 98 66 55 41. We will agree together on the best way to proceed. In any case you must ensure that for a return the ceramic object is packed with great care and well protected in its original packaging. The return costs are your responsibility.